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How to Delete Your Zalando Account

Follow these detailed steps to delete your Zalando account and participate in the #DeleteZalandoDay campaign.

Step 1: Access Your Profile

On the Zalando Android app homepage, click on the profile icon, usually located in the top right corner.

Zalando Profile Icon

Step 2: Go to Personal Data

From your user account dashboard, navigate to the "Persönliche Daten" (Personal Data) section.

Zalando Profile Icon

Step 3: Find Data Deletion Options

Within "Personal Data," look for the section related to deleting or requesting data, often labeled "LÖSCHEN VON DATEN &" or "Daten anfordern oder löschen" (Request or Delete Data).

Zalando Profile Icon

Step 4: Select "Delete Customer Account"

On the "Request or Delete Data" page, switch to the "Kundenkonto löschen" (Delete Customer Account) tab.

Zalando Profile Icon

Step 5: Initiate Account and Data Deletion

Scroll to the bottom of this page, click the button labeled "Konto und Daten löschen" (Delete Account and Data) to proceed.

Zalando Profile Icon

Step 6: Confirm Deletion

A final confirmation pop-up will appear. Confirm that you wish to delete your Zalando account and data. You may also be given an optional field to state your reason for deletion. Click "Löschen" (Delete) to finalize.

Zalando Profile Icon

Once your account is deleted, remember to take a screenshot of the confirmation and Tweet it to Zalando with the message "Reject Genocide!" to support the #DeleteZalandoDay campaign.